Policy for Responding to Trainee Inquiries During Synchronous and Asynchronous E-Learning Training:

In synchronous courses, communication with trainees takes place directly during the session, and all inquiries are answered through the virtual classroom chat or direct conversation.

In both synchronous and asynchronous courses, special forums are created through the center’s website, WhatsApp, or Telegram to facilitate dialogue with trainees and respond to their inquiries by the trainer and the center.

In asynchronous courses, technical support is responsible for answering inquiries through several channels:

• Email:
• {Email Address}
• WhatsApp:
• {WhatsApp Number}
• SMS (Mobile Messaging):
• {Mobile Number for Messaging}