SG Academy Guide

Saudi German Academy (SG Academy) is an educational institution affiliated with the Saudi German Hospitals Group, specialized in offering training programs in healthcare.

The Academy aims to enhance the medical and professional skills of healthcare professionals, undergraduate students, interns, and postgraduate physicians through diverse courses and programs, combining theoretical and practical training.

Additionally, SG Academy seeks to establish, manage, monitor, and evaluate an academic environment that fosters educational and research activities, promoting strong ethical values among students and healthcare professionals. This helps them become competent, compassionate practitioners with high professional standards, contributing effectively to healthcare development and community service.

This guide assists you in navigating the platform, enrolling in courses, accessing learning materials, and utilizing various services provided by the Academy.


Getting Started

To view the introductory guide, visit: Getting Started Guide

Create an Account

  • Visit the Academy’s website: https://sgacademy.edu.sa
  • Click Login / Register.
  • Select Create Account and fill in your personal details.
  • Verify your email and complete your profile setup.

Login

Password Recovery

If you forget your password, click on Forgot Password? and follow the instructions sent to your registered email.


Navigating the Platform

Dashboard Overview

Upon logging in, the dashboard provides:

  • Overview of enrolled courses.
  • Notifications about deadlines and updates.
  • Options to edit profile and settings.

Course Categories

The Academy offers various training programs, such as:

  • Clinical training for healthcare practitioners.
  • Basic and advanced life support courses.
  • Board and fellowship training programs.
  • Continuing professional development.

Enrolling in a Course

  • Visit the Courses page.
  • Choose your desired course.
  • Click Join Now and follow the registration steps.

Learning Experience

For detailed program information, visit: Program Guides

Accessing Learning Materials

  • After enrolling, find course materials under My Courses.
  • Materials include videos, PDFs, and presentations.

Completing Assignments & Engaging in Activities

  • Submit assignments according to deadlines.
  • Participate in interactive discussions on the platform.

Assessments and Exams

  • Find all exams in the Exams/Assessments section.
  • View your results immediately after completing evaluations.

Using E-learning Platforms

  • Supports virtual classrooms and self-paced learning.
  • Recorded lectures can be attended as needed.

Technical Support & Guidance

Contacting Technical Support

  • Use the technical support form under Contact Us.
  • Submit inquiries via the dedicated support email.
  • Support center is available Sunday to Thursday, from 9 AM to 3 PM.

Troubleshooting Common Issues

  • Login Issues: Verify your login details or use password recovery.
  • Material Loading Issues: Check your internet connection and retry.
  • Course Not Appearing: Ensure you have completed registration and payment, if required.

Policies & Compliance

E-learning Policies

  • Attend virtual sessions according to the schedule.
  • Sharing accounts between users is prohibited.

Feedback Policy

  • Academy relies on student feedback to enhance course quality.
  • Regularly evaluates student opinions to ensure continuous improvement.

Curriculum Evaluation Policy

  • Curricula are reviewed by academic experts.
  • Revisions are based on student feedback and recent scientific advancements.

Communication Policy in Synchronous Training

  • Maintain professional behavior in live classes.
  • Use clear and concise language when communicating with instructors.

Academic Conduct Guidelines

  • Academic plagiarism and exam cheating are prohibited.
  • Students must adhere to ethical learning standards.

Privacy & Data Security Policy

  • All personal data is encrypted and secure.
  • The Academy does not share user data with third parties without consent.

Certificates & Course Completion

Certificate Requirements

  • Complete all course requirements, including exams and final projects.
  • Achieve the minimum passing score specified.
  • Complete the evaluation form.

Downloading Digital Certificates

  • After course completion, download your certificate from My Courses > Completed Courses.
  • Certificates can be printed or used for employment records.

Contact Information


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